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Ask us a Question


Do you have a question about City government, the trail system, progress on projects, how to be involved in city government, or any city related topic? You’re probably not the only one with that question. Instead of asking a neighbor or posting on social media, ask us and we’ll respond in a timely manner.


Do you have a question about City government, the trail system, progress on projects, how to be involved in city government, or any city related topic? You’re probably not the only one with that question. Instead of asking a neighbor or posting on social media, ask us and we’ll respond in a timely manner.

Want an answer? Just ask!

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    What can be done about the speed of vehicles in Highland Shores down Hillside Drive (the one at the water fountain)? There used to be speed bumps that are no longer there. Children play and people walk in the streets as there are no sidewalks. It’s quite ridiculous that people drive 40 mph and up down the street. Appreciate you helping keep our streets safe and our children safer.

    T79 asked 5 days ago

    Hello T79. Thank you for submitting your question to SpeakUpHV. The police department depends on information and reporting from citizens to help keep our City safe. HVPD will deploy city owned speed monitoring equipment for a week to collect data and help us determine what time(s) would be the most advantageous for us to deploy additional resources.  

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    What is the plan for the pond just west of Sellmeyer Lane on the trail? The area was partially leveled not too long ago, but is an unsightly mess now.

    EricE asked 9 days ago

    Hello EricE. Thank you for submitting your question on SpeakUpHV. The City is prepping the site for a new groundwater well to be constructed on the City property.  The City’s water supply is made up of ground water wells and surface water purchased through the Upper Trinity Regional Water District subscription.  Equipment has a life span and a well is no different.  The Lake Vista ground water well located near your property is at its end of life and needs to be replaced.  With the residential development taking place over the years, the ingress and egress to the existing Lake Vista station site for equipment needed to maintain and/or construct ground water wells has become difficult to a point that contractors can no longer navigate the public right-of-ways to get to the site.  Anticipating this well replacement, many years ago the City secured property located near the existing Lake Vista site with access off of Sellmeyer Lane.  The City is planning to install a new municipal ground water well that will provide water to the existing Lake Vista ground storage tank. This is an important project that will insure a continued reliable supply of potable water for the residents of Highland Village. The project is in the design phase at this time and is anticipated to move into the construction phase in the summer of 2023.

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    I see that there is work being done along 2499 and the railroad tracks (west side). Is this to connect the trail near Harlington to the trail system on the west side of 2499? If yes, when is it expected to be complete? Thanks!

    mss asked 16 days ago

    Hello mss. Thank you for submitting your question on SpeakUpHV.  The work you are referencing is the Chapel Hill Sidewalk Improvement Project to provide the connection to the Inland Trail system. The project should be complete within the next month. 

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    I really enjoyed having the Christmas lights at Doubletree Ranch Park. Is it possible to leave the lights up on the trees until the days on longer? There are areas on the trail around the park that are not well lit and it was great having the extra lighting.

    Pmkemp asked 16 days ago

    Hello Pmkemp. Thank you for submitting your question to SpeakUpHV. Unfortunately we cannot leave the lights up longer due to other maintenance initiatives the parks department must complete in preparation for the spring and summer seasons. 

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    Where is the library, indoor pool, or indoor track in the mast plan? We don’t only need walking trails!

    Judyyost13 asked about 2 months ago

    Hello Judyyost13. Thank you for submitting your question to SpeakUpHV.com. These items are not included as they were not prioritized by the community during the community input process. You can view the Community Input Summary here

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    Really enjoying the the holiday decorations at Doubletree Park, but will there be money in next year budget to get a bigger brighter Christmas tree? The one there is now looks lost in that big field.

    Mel asked about 2 months ago

    Hello Mel. Thank you for submitting your question on SpeakUpHV. City staff will include a request for a bigger Christmas tree in the budget process. 

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    Will there be a way to access Highland Village road from I35 with the new on ramp? To access Copperas Branch Park from I35 you have to drive across the bridge and make a U-turn in Lake Dallas.

    Zoonwen asked 4 months ago

    Hello Zoonwen. Thank you for submitting your question to SpeakUpHV. TxDOT has funded a project to connect Highland Village Rd. to northbound I35-E.  The scope of the project is to extend one paved lane under the existing I35-E bridge to provide access to the existing northbound I35-E main lanes.  This is not the ultimate build for this location.  This project does not allow for northbound I35-E traffic to exit at Highland Village Road.  The City does not have a schedule for the ultimate build of the Highland Village Road / I35-E Frontage Road intersection at this time.  Please contact the Director of Public Works at 972-317-2989 if you have additional questions or would like to discuss your inquiry further.

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    I run the trails most days. Wondering why the trial does not connect at Victoria park? (Sell meter and Victoria Dr). There is only a block that seems to be marshy that has no trail, but you can see the Lewisville trail on the other side. Is it because it’s the city line? Is there a way to work with Lewisville and connect the trial to Garden Ridge?

    Cherisealva asked 5 months ago

    Hello Cherisealva. Thank you for submitting your questions to SpeakUpHV. The connection requires approval from Oncor to build the trail on their land. Oncor has informed us they have a project that will impact this area and, at this time, cannot approve the connection between Victoria Park and Lewisville. We will continue to follow up with Oncor. 

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    It’s already been asked in regards to the sidewalk project but I’m not convinced that the sidewalks especially where the huge mailboxes in the middle of them are actually ADA compliant. No one in a wheelchair could actually bypass those. Also what’s happening with the random spots where the sidewalk just abruptly ends like right before Horseshoe Drive and then just after??

    MARay asked 5 months ago

    Hello MARay. Thank you for submitting your question to SpeakUpHV. The City has a limited amount of public right-of-way along Highland Village Road.  In the areas where there is a residential mailbox, the sidewalk has a modified design to account for the sidewalk alignment to remain within the existing public right-of-way. The sidewalk is designed to current American Disabilities Act (ADA) standards/Texas Department of Licensing & Regulation (TDLR) requirements (Texas Accessibility Standards 4.2) of min. 36” clearance and upon completion will meet or exceed ADA standards.  The sidewalk will be a continuous sidewalk with no gaps from the Municipal Complex to the existing trail connection at Lakeside Park when complete.  

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    Hi there! Will y'all ever consider putting a crosswalk at the entrance of the Canyon Creek Drive neighborhood to the sidewalk on the other side?

    Treanne.schutt asked 5 months ago

    Hello Treanne.schutt. Thank you for submitting your question to SpeakUpHV. The City’s Public Works Department will review all options for pedestrian safety as they design the Highland Village Road Reclamation Project.  You can reach out to the Director of Public Works at 972-899-5091 directly if you have additional questions or comments.

Page last updated: 01 Feb 2022, 03:29 PM